How To Track My Order

Shipping Timeframes:

Processing Time: Approximately 1–2 business days for order verification, inspection, packing, and transfer to logistics.

Shipping Time: The delivery time once the carrier has picked up the package.

In general, orders are completed within 4–6 business days total (including processing + shipping).

During holidays, promotions, or other peak periods, both processing and shipping may take slightly longer.

Pure Pupper always strives to deliver your order as quickly as possible.

Once your order is placed, you will automatically receive an order confirmation email, which includes your order details and shipping information. You will also receive updates by email as your package is dispatched.

For order status updates or shipping inquiries, please contact us at purepupper.team@gmail.com. Our customer support team will be happy to assist you.